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Insurance - Motor Insurance

Our goal is to make insurance simpler and more accessible for everyone. We offer top-tier motor insurance policies designed for individuals from all walks of life. Whether you're driving your first car or a high-end luxury model, we’ve got you covered. As a driver, you're exposed to different risks on the road—whether it's damage to your own vehicle or dealing with a third-party claim following an accident. We understand the complexities and the stress that can come with such situations.

That's why we provide access to a designated Authorized Reporting Centre (ARC) to help alleviate the pressure during accidents and ensure that you're guided through the process smoothly.

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FAQ

Comprehensive covers most basic risks, such as loss, damage to the vehicle, third party liabilities and claims, in the event of an accident. Third party, fire & theft and Third party only covers damage and injury liabilities to Third Party only.

A 10% NCD is given to the policy holder every year if no claim is made during the period of insurance.  The NCD starts from zero to 50% maximum. The higher the NCD% the lower the premium will be.  It is worth protecting the NCD when you attain the full 50%.

 It is the amount the policy holder bears in the event of a claim.

If your car is under warranty, sending the car to the agent's workshop for repairs is recommended.

Accidents involving unnamed Young Driver (below 27 years) or Inexperienced Driver (less than 2 years driving) carry a higher excess amount. It makes a difference to the additional excess payable in the event of an accident driven by the Named driver and Authorised driver.

If you have an accident in Malaysia, you need to contact your insurance company first, as soon as possible after the accident. You also need to make a police report regarding the accident. Then it is important to document your accident. Gather all the necessary and relevant documents of the accident to claim the car insurance and submit your relevant documents to the panel workshop or the insurer.

To claim your car insurance, you need to gather a few important documents. First, you need to have the chassis and the engine number, have your policy number, complete contact details. Complete details of the insured person; have detailed documentation of the theft or accident of the car (time, place, date etc). Have the complete details of the car, the complete amount of loss, contact details of the witness, complete documentation or description of the incident, reference or claim number.

Apart from these, you need some other documents ready like:

  • Copy of your insurance policy

  • Copy of the Registration certificate of your car

  • Driving license of the driver who made the accident

Immediately call the emergency number and try to note whatever you can remember about the car that hit you such as the number, color, model etc.

Try to find the available witnesses and note down their contact details.

You can take some pictures of the place and scene, your car etc.

Within 24 hours, make police report.

Call your insurance company and provide them with as many proofs as you have.